Peer Power Event Cancellations Policy
Any request by a registered event or program participant (registrant) must be received in writing via email to the Event Contact address that is provided in your Registration Receipt and Registration Confirmation Email.
For fee-based events, a request for cancellation (and refund) will be accepted up to the deadline time of not less than 10 business days prior to the commencement of the said event.
All approved refunds prior to 10 business days are subject to an administration fee to offset system and financial charges. This fee is based on the per person registration fee for the event or program:
- $20 per $100 when total fee is $100 or less
- $101 or higher – administration fee equal to 10% of the registration fee.
All approved refunds requests lodged with less than 10 business days no refunds. (Substitutions allowed)
Registrants who cannot attend an event are encouraged to exercise the option of providing a substitute participant to attend in his/her place. A written notification of a substitution will be accepted by email up to the morning of the event. A nominated replacement must take the spot on the said event, or in the subsequent event of the same name.
No reduction in cost will be refunded if you the registrant exercise this option
No administration fee will be charged if you the registrant exercise this option
If Peer Power Australia Ltd or its event partner cancels an event, all registrants will receive a full refund of fees paid (no administration charge) no later than two business days following the scheduled date of the event.
All refunds will only be made using the original form of payment.
Any of the above policies can be further expanded – we request that registrants carefully review all event related registration information (as found in your Registration Receipt, Registration Confirmation Email and/or the Event Web Page) for any additional terms or limitations that may apply to an event or program.